Helpdesk plugin - Expand capture of multiple TO addresses with incoming issue email requests

3

Tasso Kefalas
Added about 1 year ago

Expand the capture of additional “TO” names from incoming support request emails so they can be added to the issue as done with the CC or BCC recipients? Currently they are not being captured.

PC Hilfe 4 months

They are captured, not sure how they are handled though...
If you hover over the envelope icon, you can see all "To:" recipients