Helpdesk plugin - email rules - extension

0

Petr Mikes
Added 14 days ago

New feature to helpdesk plugin.
In helpdesk plugin is relay good feature Email Rules to handling an incomming mails and modify tickets created to Redmine.

We are using many Projects to handlink our customers and should be really great to have more that conditions based on EMAIL headers like:

- TO ADDRESS
- CC ADDRESS