checklist plugin not working on Ubuntu 20.04.2 LTS

1

Thomas Kennerknecht
Added over 3 years ago

Hello,

I have an issue with the checklist-plugin .
Dimitar (Support) sended me a new plugin version redmine_checklist-210521-m.zip.

I have installed your plugins (download below) with the effect that redmine crashed completly.

App 1703 stderr: /usr/share/rubygems-integration/all/gems/activemodel-5.2.3/lib/active_model/type/value.rb:8: warning: The called method `initialize' is defined here
App 1703 stderr: WARN: Unresolved or ambiguous specs during Gem::Specification.reset:
App 1703 stderr: reline (>= 0)
App 1703 stderr: Available/installed versions of this gem:
App 1703 stderr: - 0.2.6
App 1703 stderr: - 0.1.2
App 1703 stderr: WARN: Clearing out unresolved specs. Try 'gem cleanup <gem>'
App 1703 stderr: Please report a bug if this causes problems.
App 1703 stdout:
[ 2021-07-30 12:10:52.4805 1099/7f3cb082a700 age/Cor/App/Implementation.cpp:304 ]: Could not spawn process for application /usr/share/redmine: An error occurred while starting up the preloader.
Error ID: b721edc1
Error details saved to: /tmp/passenger-error-yLxLKh.html
Message from application: Missing helper file helpers/checklists_helper.rb (AbstractController::Helpers::MissingHelperError)

I think this was an installation issue in file checklists_helper.rb:

/usr/share/rubygems-integration/all/gems/bundler-2.1.4/lib/bundler/cli.rb:24:in `start'
/usr/share/rubygems-integration/all/gems/bundler-2.1.4/exe/bundle:46:in `block in <top (required)>'
/usr/share/rubygems-integration/all/gems/bundler-2.1.4/lib/bundler/friendly_errors.rb:123:in `with_friendly_errors'
/usr/share/rubygems-integration/all/gems/bundler-2.1.4/exe/bundle:34:in `<top (required)>'
/usr/local/bin/bundle:23:in `load'
/usr/local/bin/bundle:23:in `<main>'

Caused by:
LoadError: No such file to load -- checklists_helper.rb
/usr/share/rubygems-integration/all/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `require'
/usr/share/rubygems-integration/all/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `block in require'
/usr/share/rubygems-integration/all/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:257:in `load_dependency'

Environment:
Redmine version 4.0.6.stable
Ruby version 2.7.0-p0 (2019-12-25) [x86_64-linux-gnu]
Rails version 5.2.3
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.25.1
Filesystem
Redmine plugins:
redmine_checklists 3.1.19
redmine_contacts 4.3.4
redmine_contacts_helpdesk 4.1.12

Please give me some hints solving the problem.

With regards
Thomas

Answers (3)

-1

Dimitar Chervenakov
Added over 3 years ago

Dear Thomas, please check my latest reply in the ticket discussion (ticket ID 29637). I look forward to hearing from you.

1

Thomas Kennerknecht
Added over 3 years ago

Hi Dimitar,

The plugin redmine_checklists-120721-d.zip you have sended me also dont work with the above configuration!
--
Redmine version 4.0.6.stable
Ruby version 2.7.0-p0 (2019-12-25) [x86_64-linux-gnu]
Rails version 5.2.3
-
I have now installted a complete new redmine version on Ubuntu 20.04.2 LTS but dont use the os-based installtion "sudo apt-get install redmine" which result in the Redmine version 4.0.6.stable, but I have downloaded the latest version 4.2.2.stable from redmine.com. Helpfull in the new installation was https://nocksoft.de/tutorials/redmine-unter-ubuntu-20-04-installieren/ (German website).
All the plugins now will work!

The new Configuration

Informationen:
Redmine 4.2.2.stable

Environment:
Redmine version 4.2.2.stable
Ruby version 2.6.6-p146 (2020-03-31) [x86_64-linux]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.25.1
Filesystem
Redmine plugins:
redmine_checklists 3.1.19
redmine_contacts 4.3.4
redmine_contacts_helpdesk 4.1.12

THX for support
Thomas

1

Dimitar Chervenakov
Added over 3 years ago

Dear Thomas,

I have now installted a complete new redmine version on Ubuntu 20.04.2 LTS but dont use the os-based installtion "sudo apt-get install redmine" which result in the Redmine version 4.0.6.stable, but I have downloaded the latest version 4.2.2.stable from redmine.com. Helpfull in the new installation was https://nocksoft.de/tutorials/redmine-unter-ubuntu-20-04-installieren/ (German website).

Thank you very much for the feedback. Glad to know that everything is running as expected now. If any further problems or questions arise, please feel free to contact us again at . Thanks.

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