Help & Support

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 3536 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 815 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1632 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 813 views

RedmineUP Agile and easy wbs plugins don't seem to like each other :(

Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...

  • 3 answers
  • 3501 views

No answer from Support Team since 2 weeks / CRM pro PlugIn

Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...

  • 4 answers
  • 1461 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

  • 5 answers
  • 4604 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 4158 views

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

  • 2 answers
  • 1048 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don&#39;t load correctly. After removing the plugin...

  • 5 answers
  • 1607 views

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

  • 1 answers
  • 1226 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

  • 3 answers
  • 1333 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2492 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2416 views

new gem redmineup makes RedmineUP Plugins unusable

The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...

  • 1 answers
  • 1025 views

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

  • 2 answers
  • 1617 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4079 views

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1668 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 1226 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

  • 5 answers
  • 2233 views

Issue with tabs in redmine_contacts

The tabs are not showed correctly, buttons and information is lost after the switch between tabs...

  • 1 answers
  • 1439 views

checklist plugin not working on Ubuntu 20.04.2 LTS

Hello, I have an issue with the checklist-plugin .Dimitar (Support) sended me a new plugin v...

  • 3 answers
  • 1658 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 2 answers
  • 1526 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

  • 1 answers
  • 1010 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

  • 1 answers
  • 2094 views
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